FREQUENTLY ASKED QUESTIONS

             

 What is a retainer?

                               

               A retainer is the fee required to hold your portrait session date at time                   of booking.

               Mini sessions require total amount due at time of booking.

               All retainers are Non-refundable.

               Your session date is not reserved until I receive your signed contract and                 retainer fee.

When is my balance due?

               Your remaining balance is due in full, 24 hours before your session.

               Payments are available with prior arrangement.

               Images are not released until balance is paid in full. NO EXCEPTIONS

Where will my session take place?

                                                 

               All sessions are in studio or on location, unless otherwise specified                           during your consultation.

 

               Travel fees apply for locations greater than 20 miles from studio.

               Client is responsible for any photography/entrance (including toll) fees.

               We can do sessions in your home for an additional $100.

 

What do the sessions cost?

             We offer sessions to fit every budget.

              Portrait Sessions include the session fee, consultation and image                            retouching only, for Newborns through Adults.

              Prints are purchased separately, a la carte. No minimum. 

 

              All Inclusive Portrait Packages includes consultation, session, image                        retouching and prints (and digital files, if indicated), all for one price.

              Maternity, Newborn and Cake smashes are All Inclusive sessions.

             

              All sessions take place Monday through Friday.

              Donna reserves weekends for family time. 

What do I wear to my session?

             A pre-session consultation to discuss the look of your portrait                                   session is included in your session fee. We will go over wardrobe ideas                   and suggestions, and hair and make up, if requested.

             

When will I receive my portraits? 

            Your images will be ready to view in approximately 2-3 weeks at                               your ordering session. Further retouching (if needed) will be done on                     ordered images after your choices have been made.

            You will receive your printed products in another 1-2 weeks after your                      order has been placed.

            

How do I prepare for my newborns' session?

            My Newborn Prep guide will be emailed to you, along with a                                    questionnaire to help make your newborns session everything that you                  want it to be.

Do you provide cakes for those with allergies?

          I work with professional bakers that can provide cakes, but if your child has            a food allergy, I suggest parents provide an allergy-free cake from their                  own reliable source.

          Cakes can also be substituted with other foods, such as spaghetti, tacos,                pizza, fruits, etc.

How do I communicate with you? 

                  

              Consultation occurs in the studio, by text, phone or email during                              business hours Mon- Fri, 8 am-8 pm.